By Ashley Hunsberger
Have you ever worked on a project and found yourself constantly shaking your head? I can say that 99% of the time that I experienced frustration, it was largely due to communication issues within a team. I’ve personally been on project teams and wondered if anyone there had ever taken a basic communications course and learned concepts like active listening, empathy, and being clear and concise. A team that can communicate will find success, but what about those who are not interacting well? Who can help your team get back on track? Believe it or not, your answer is the tester.
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